TICKET POLICIES

All policies apply to MainStage tickets only. For ticket policies on other performances please call the MTC Box Office at 203-454-3883.

Ticket Sales

All sales are final. No refunds.

Ticket Fees

A $3.00 service fee is applied to all tickets regardless of ordering online, over the phone, or in person.

Ticket Discounts

MTC offers Standard tickets and Senior tickets (10% off). Discounts cannot be used with Senior tickets. Discounts cannot be stacked. Discounts can only be applied if the discount code is provided and cannot be applied after they have expired.

Ticket Exchanges

Only MainStage tickets may be exchanged. There is a $3.00 exchange fee per ticket if switching performances. All ticket exchanges must be made 48 hours or more before the performance occurs. Upcharge may apply if exchanging to a more expensive performance. Tickets may be exchanged for another show in the current season, but may not be exchanged for a show in a future season.

Missed Performances

If a performance is missed MTC cannot refund your purchase or exchange your tickets.

Canceled Performances

If a show is canceled, you may contact us to select an alternative date to attend. Upcharge may apply if exchanging to a more expensive performance. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management, but is not guaranteed.